But while Korean Air attributed the glitch to the new terminal’s baggage handling system, an official at the Incheon International Airport Corporation said that wasn’t the cause. “Though we are now reviewing the situation, we understand that the problem didn’t stem from the baggage handling system [run by the airport],” the official told the Korea JoongAng Daily, adding that the trouble was likely to have been caused by Korean Air. Terminal 2, officially opened on Thursday, will serve passengers on airlines belonging to the SkyTeam alliance: Korean Air, Delta, Air France and KLM. Passengers on all other airlines will continue to use Terminal 1. The baggage-missing incident has put a damper on the Incheon International Airport Corporation’s efforts to tout the new terminal as having high-tech, user-friendly facilities such as duty free stores. It was even called a “smart airport” by President Moon Jae-in, adding that he has high hopes that the new terminal will lead in premium service during his visit a week ago. Terminal 2 is built to handle 18 million passengers a year, boosting the airport’s total annual capacity to 72 million. On its opening day, the new terminal handled 230 inbound and outbound flights, according to the airport.